Support

Product Change Notifications

DateDescription
7/10/2025Effective immediately, PN 100381A (Eye-BERT Gen2) is no longer in production. The recommended replacement is PN 100575A-X10 (Eye-BERT Gen3). Limited stock may be available; please contact us for more information.
7/10/2025Effective immediately, PN 100400A (Eye-BERT 40G) is no longer in production. The recommended replacement is PN 100416A (Eye-BERT 100G). Limited stock may be available; please contact us for more information.
2/3/2024Effective immediately, PN 100357A (Eye-BERT Micro LR) is no longer in production. Limited stock may be available; please contact us for more information.
11/23/2023Effective immediately, PN 100292A (Eye-BERT Micro 10G) is no longer in production. The recommended replacement is PN 100595A-X10 (Eye-BERT Micro X10).
1/13/2020Beginning in 2020, the Eye-BERT and Eye-Scope products will no longer be offered with an Ethernet port. Products containing Ethernet ports will continue to ship until stock is depleted.

Application Notes

Identifying and Resolving USB COM Port Conflicts in Windows
Variable bit rates for the Eye-BERT Micro and Eye-BERT Gen2
Remote testing using the Eye-BERT Micro, Eye-BERT Micro 10G, and Eye-BERT Gen2
Installing software and drivers under Windows 8 and above
Automation and scripting using a terminal program
Communicating with the Eye-BERT using Python
Automation and scripting using a terminal program

Software & Downloads

Windows USB drivers
Discovery tool to identify and change Ethernet IP addresses
Bootloader software for upgrading firmware
Bootloader User’s Manual
Automation and scripting using a terminal program
Eye-BERT Gen3 Replacement screen cover – 3D printable
Eye-BERT Gen2 SMA strain relief attachment – 3D printable
Eye-BERT 100G SMA strain relief attachment – 3D printable

Retired Products

Eye-BERT Micro 10G Product Page
Eye-Scope Product Page
Software application for the original Eye-BERT Gen1
Eye-BERT Gen1 User’s Manual
Eye-BERT Gen1 Software Programming Guide
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